We guarantee all products against manufacturers' defects for 30 days after receipt of purchase. We reserve the right to determine whether merchandise is defective and to replace defective merchandise if necessary.
Exchanges & Returns
Our Exchange & Return policy lasts 60 days after receipt of your purchase. After 60 days, we cannot offer a refund or exchange.
To be eligible for an exchange, your item must be unused and in the same condition in which it was received. We require a packing slip or proof of purchase and a check for $4.00 payable to Boymom Designs along with your exchange. Please include a note indicating the desired style and/or size.
1222 E. Arapaho Rd., Suite 305
Richardson, TX 75081
Returns for Refund
To be eligible for a refund, your item must be unused and in the same condition in which it was received. Any item not in its original condition, or is damaged or missing parts for reasons not due to our error, will not be refunded. Original shipping/handling charges are non-refundable. There are certain situations where only partial refunds are granted (if applicable).
Other non-returnable items: Gift Cards
Please allow 2-4 weeks for your exchange or return to be received and processed.
Please call us at (469) 779-7416 if you still have questions.
boymom operates this website and recognizes the importance of protecting our customers’ privacy. The information you enter into this web site is used strictly for internal purposes. boymom does this in order to provide you with an exceptional shopping experience.
What Information is collected and stored?
We collect information that you enter into this website through our shopping cart. We store the following information that you provide: name, billing address, shipping address, and email address.
boymom accepts all payments through our shopping cart at Big Commerce. Big Commerce uses Paypal which accepts Paypal, Visa, Mastercard , Discover, and American Express. boymom does not have access to our customer’s payment information other than their name, shipping and email addresses. Only Paypal receives your credit card information. For Paypal’s information on privacy please see www.paypal.com.
If you do not want to receive promotional information via email from boymom, please contact us at firstname.lastname@example.org, and we will remove your email from our list.
Is Information Collected from Children?
We do not sell or ship any items ordered through the boymom website to anyone who we know to be under the age of 18.
boymom uses PayPal for payments. Paypal automatically encrypts your confidential information in transit from your computer to their’s using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).